CMS-EE Partners Tech Talk

Site Reliability Engineering (SRE) is fundamentally doing work that has historically been done by an operations team, but using engineers with software expertise, and banking on the fact that these engineers are inherently both predisposed to, and have the ability to, substitute automation for human labor. On top of that, in Google, we have a bunch of rules of engagement, and principles for how SRE teams interact with their environment -- not only the production environment, but also the development teams, the testing teams, the users, and so on. Those rules and work practices help us to keep doing primarily engineering work and not operations work.